ON DECK BASEBALL ACADEMY LLC PRIVACY STATEMENT
Last updated October 19, 2021
Thank you for choosing to be part of our community at On Deck Baseball Academy, LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].
This Privacy Policy applies to information collected on On Deck Baseball Academy authored websites, including, but not limited to, membership.ondeck.academy and other affiliated sites and apps such as OnForm, Inc as well as our official pages on Facebook, YouTube, Instagram, and other social media (“Website” or collectively, “Sites”), as well as information received from providing “Services” such as player registration data, clinics and events, email subscriptions, sales, and marketing.
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue service immediately.
1. Minors
If you are under the age of 16, you may use our website and services only with the permission and active involvement of a parent or legal guardian. We cannot collect or use your information without their approval. If you are a minor under 13, please do not provide us or other website visitors with any personal information and do not use this website without parental consent. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]. Parent(s) or guardian(s), if you have any questions upon reviewing this policy or would like to submit verification of your consent, please contact us at [email protected].
Advice to Children and Parents: Parents and guardians, we recommend that you repeatedly discuss with your children the risks of giving personal information to anyone (online or in person) whom they do not personally know. We also encourage parents to spend time online with their children monitoring and reviewing their children’s online activity. For additional tips on how to help children stay safe on the internet, we recommend the following site: https://www.consumer.ftc.gov/features/feature-0002-parents. As a policy, no person under the age of 16 is permitted to register for membership with or participate in electronic communications with On Deck Baseball Academy without parental authorization.
2. What information do we collect?
In Short: We collect personal information that you provide to us.
When you enroll as a student, athlete, or subscriber (“learner”) on our sites or related services, courses and apps; as part of the enrolling process, we collect the personal information you give us such as your name, email address, and phone number.
Personal Information Provided By You. We collect names; phone numbers; email addresses; player data; and other similar information.
Payment Data. We do not process any payment through the membership Website. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
Social Media Login Data. The On Deck Baseball Academy LLC Membership Site utilizes Thinkific as its membership platform and OnForm for coaching and video services. These Sites may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, or other social media account. If you choose to register in this way, Thinkific may collect that information as described in Thinkific’s Privacy Policy (https://www.thinkific.com/privacy-policy/) and Terms of Service (https://www.thinkific.com/terms-of-service/). OnForm may collect that information as described in OnForm’s privacy policy as described here: https://www.getonform.com/privacy.
3. How do we use your information?
In short: We process your information for purposes based on legitimate business interests, the fulfillment of your contract with you, compliance with our legal obligations and/or your consent.
To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon processes through Thinkific and OnForm to facilitate performance of the contract.
OnForm Application Login Data. If you choose to become a member with On Deck Baseball Academy LLC and receive personal coaching services, these services utilize the OnForm application. Your coach will use your name and contact information to invite you to the platform, at which time you will need to accept the invitation and create a player account. This is where your messages and videos are submitted and reviewed by your coach. OnForm ensures video sharing is always private and secure, but before you choose to join our membership, please be sure to review and agree to OnForm’s Privacy Policy. You may find their privacy notice here: https://www.getonform.com/privacy.
Email marketing. We may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
To post testimonials and demonstrations. We post testimonials and demonstrations on our Website that may contain personal information. Prior to posting a testimonial or demonstration, we will obtain your consent to use your name and the content of the testimonial or demonstration. If you wish to update, or delete, your testimonial or demonstration, please contact us at [email protected] and be sure to include your name, testimonial or demonstration location, and contact information.
Request feedback. We may use your information to request feedback and to contact you about the use of our Sites and Services.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Sites and Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders and payments made through the Sites and Services.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve and potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
4. How do you get my consent?
When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for the above purposes.
5. Will your information be shared with anyone?
In short: We will only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share you personal information in the following situations:
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Other Users: When you share personal information (for example, by posting comments, contributions, or other content to the Sites or Services) or otherwise interact with public areas of the Sites or Services, such personal information may be viewed by all users and may be publicly made available outside the Sites and Services in perpetuity. If you interact with other users of our Sites or Services and register to our Sites or Services through a social network (such as Facebook), your contacts on the social network may see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites or Services, and view your profile.
6. Thinkific
Our membership site, programs, and courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall. For their complete privacy statement, visit: https://www.thinkific.com/privacy-policy/.
7. Payment
If you make a purchase on our site, we use a third party payment processor: Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/.
We also recommend learning more about Stripe’s Privacy Policy here: https://stripe.com/privacy.
8. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
9. Links
When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
10. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
11. Cookies
In short: We may use cookies and other tracking technologies to collect and store your information.
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We use cookies to recognize your device and provide you with a personalized experience.
We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
12. Web Analysis Tools
We may use web analysis tools that are built into the BUSINESS NAME website to measure and collect anonymous session information.
13. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
14. How do we handle your social logins?
In short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Sites and Services offer you the ability to register and login using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture, as well as other information you choose to make public on such social media platforms.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Sites and Services. Please note that we do not control, adn are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review the privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
15. How long do we keep your information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
16. Do California Residents have specific privacy rights?
In short: Yes, if you are a California resident, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
17. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected].